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OUR POLICY

TrueFacet, LLC. ("TrueFacet," "we," "us," or "our") welcomes you. We're really excited that you have decided to access and use our website located at www.TrueFacet.com ("Site").

This Privacy Policy sets forth TrueFacet's policy with respect to personally identifiable information and other information that is collected from Site visitors and Registered Users. By using the Site, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use. If you have any questions or comments about this Privacy Policy or our use of your personally identifiable information, please contact us at privacy@truefacet.com.

INFORMATION WE COLLECT

1. Personal Data

We collect personally identifiable information from you when you voluntarily provide such information, such as when you create an account and become a Registered User (for example, name, email address, and payment information) or when you otherwise contact us with inquiries or respond to one of our surveys (such information is collectively referred to herein as "Personal Data"). We do not collect any Personal Data from you when you use the Site unless you provide us with the Personal Data voluntarily. When you voluntarily submit your Personal Data to us, you are giving us your consent to the collection, use, and disclosure of your Personal Data as set forth in this Privacy Policy.

2. Other Information

We may collect additional information (collectively, the "Other Information"). Such Other Information may include:

a. From You. Additional information that you voluntarily provide to us, such as characteristics of your jewelry and watch items (including without limitation details regarding shape, weight, color, clarity, retail value, and appraisal) hobbies, personal interests, household income range, gender, marital status, occupation, product and service preferences, and other information that does not identify you personally.

b. From Your Activity. Information that we automatically collect when you use the Site, including, without limitation:

  • IP address, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, sections of the Website visited, etc.;
  • Information about a mobile device, including universally unique ID ("UUID"), Platform type and version (e.g., iOS or Android), carrier and country location, hardware and processor information (storage, chip speed, camera resolution, NFC enabled, and network type (Wi-Fi, 2G, 3G, 4G); and
  • Activity and usage information occurring via the Site, including search information; when you search on our site, we store the search terms and the visited pages so that we can continuously improve the quality of our search results.

c. From Cookies. Information that we collect using "cookie" technology. Cookies are small packets of data that a website stores on your computer's or mobile device's hard drive so that your computer will "remember" information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Site. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser's documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Site may not function properly.

3. Transaction Information

We collect and retain information regarding our transactions with you processed via the Site (such information, "Transaction Information").

 

THE INFORMATION COLLECTED BY OR THROUGH THIRD-PARTY ADVERTISING COMPANIES

We may share Other Information about your activity on the Site with third parties for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the Site and elsewhere. These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such Other Information for such purposes. Pixel tags enable us, and these third-party advertisers, to recognize a browser's cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.

 

ACCESSING AND MODIFYING PERSONAL DATA AND COMMUNICATION PREFERENCES

If you have provided us Personal Data, you may access, review, and make changes to your Personal Data through your account. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of any TrueFacet marketing email. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. You cannot opt out of receiving transactional e-mails related to your transactions with us.

HOW WE USE AND SHARE THE INFORMATION

The information that we collect about you may be used by us or by third parties we engage in any manner and for any purpose permitted by law. This may include combining your personally identifiable information, such as your email address, with information that does not identify you personally, such as your IP address, device ID, a unique cookie placed or recognized on your browser, or information associated with such non-personally identifiable information, such as information about your browsing history, whether collected on this site or a third-party site. We, or third parties we engage, may use this combined information to send you relevant marketing, including by email, about our products or services or the products or services of third parties. To Opt-Out from these services, please go to (http://www.aboutads.info/choices) opt-out from third party cookies, http://www.aboutads.info/appchoices to opt-out from use of their mobile device ID for some interest based advertising.

We use the Personal Data, the Other Information, and the Transaction Information (collectively, the "Information") to process your transactions, provide and improve the Site and our services, solicit your feedback, inform you about our products and services and those of our third-party marketing partners, and administer our rewards and promotional programs. Also, we may share Information as described below.

  • To administer our rewards and promotional programs, we may share your Information with our third-party promotional and marketing partners, including, without limitation, businesses participating in our various programs.
  • In an ongoing effort to better understand our users, Site, and services, we might analyze the Information in aggregate form in order to operate, maintain, manage, and improve our services and/or Site. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe the Products, the Site and our business to current and prospective business partners and to other third parties for other lawful purposes.
  • We may from time to time share Information with other companies who may provide you information about the products and services they offer. However, to the extent required by law, you will be given the opportunity to opt-out of such sharing.
  • We may employ other companies and individuals to perform functions on our behalf. Examples may include providing processing payments for Products purchased through the Site, marketing assistance, information technology support, and customer service. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.
  • With your permission, third-party applications or services may access your Information.
  • We may share some or all of your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us.
  • As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, mer